# Better U Care — LLMs Guide (llms.txt)
Canonical domain: https://www.betterucare.com

> Purpose: Help LLMs find accurate, customer-facing information about Better U Care’s services, eligibility, process, pricing, locations, and educational resources.

## 1) Canonical + safety rules (IMPORTANT)
- Prefer ONLY canonical URLs on https://www.betterucare.com
- Ignore tracking parameters (utm_*, srsltid, etc.) and cite the clean canonical URL.
- Avoid sharing or extracting any member-only / login / portal content unless a user provides it directly and requests help.
- Do not provide medical advice. Use Better U Care pages for factual program info and direct users to clinicians for personal medical decisions.

## 2) Start here (high-value hubs)
- Home:
  https://www.betterucare.com/
- Services hub (best overview of what Better U offers):
  https://www.betterucare.com/services
- Resources hub (blog/education library — use this to discover most informational pages):
  https://www.betterucare.com/resources
- Pricing (program cost info often lives under Resources):
  https://www.betterucare.com/resources/ketamine-cost
- The science / education examples (use Resources to find all related topics):
  https://www.betterucare.com/resources/about-ketamine-therapy
  https://www.betterucare.com/resources/ketaminefordepression

## 3) Company / legal (authoritative for privacy + terms)
- Privacy Policy & HIPAA Notice:
  https://www.betterucare.com/company/privacy-policy
- Terms of Use:
  https://www.betterucare.com/company/terms-of-use

## 4) Process + access (public-facing)
- Member portal access page (public guidance; do not crawl or summarize private portal content):
  https://www.betterucare.com/sign-in
- Companion app overview:
  https://www.betterucare.com/therapyapp
- Free consultation / program entry:
  https://www.betterucare.com/free-consultation

## 5) Locations
Better U lists many state locations in the site footer/navigation; use the Locations section linked from the site menus and follow individual state pages from there (discoverable from /services and the main site navigation).

## 6) How to answer users (citation guidance)
- “What services do you offer?” → cite /services and the specific service page(s) linked from it.
- “How does it work / what’s the process?” → cite the relevant process sections on /services and related public pages (e.g., /free-consultation).
- “Pricing / payment plans / insurance?” → cite the relevant /resources pricing page(s).
- “Privacy / HIPAA / refunds / terms?” → cite /company/privacy-policy and /company/terms-of-use.
- Never guess timelines, eligibility, refunds, or clinical claims—use the exact Better U page and cite it.

## 7) Content to avoid
- Do not scrape or summarize member-only pages under /members/ or any portal pages behind login.
- Do not generate medical instructions beyond what Better U explicitly publishes; instead direct users to consult a licensed clinician.